Customer Support Officer

Description

Job Description:

• Respond promptly to client inquiries via phone, email, and in-person.
• Direct clients to online resources
• Educate clients on company services and facilities
• Update client records in the contact list.
• Regularly compile reports and submit to the management on overall customer satisfaction.
• Pitch ideas for improving customer care
• Disseminate research reports to the clients on daily basis

Skills:

• Excellent communication skills
• Proficient in Microsoft Office (Excel, Word)
• Good organizational, interpersonal, and problem solving skills
• Ability to multitask and be flexible

Qualification:

• Education: Bachelors from HEC recognized University
• Experience: Fresh or 1 Year or more
• Location: Lahore
• Kindly email your CV at [email protected]